100 Day Money Back Guarantee
100-DAY MONEY-BACK GUARANTEE
You deserve natural haircare products that work. If our products don't meet your expectations, we're here to make it right. We're confident that you'll experience the results you desire. Some people see/feel results in 2 weeks, for others, it might take 2 months or more. We are also available to provide tips and advice on how to get the most out of our products, please feel free to get in touch with us at any time during the 100 days, we are very happy to help you on your personal haircare journey. However, if you're not completely satisfied, we offer a 100-Day Money-Back Guarantee (less shipping and handling fees - 5%).
In the rare event that you don't see any results, here are the steps to follow to validate and claim 100% of your money back for the products you purchased.
Please note that:
1) The shipping charge is not included in the refund;
2) A 5% handling fee will be deducted
3) Please send the products back to us, Our return address is: Replenhair, P O Box 852, Southall, UB3 9XZ. Once we have received the products, we will make sure to process the refund.
4) These products are exempt from money back guarantee (Collagen Facial Oil, All Hair Accessories and Onion Hair Oil)
5) Items on sale or promotion are not eligible for the money-back guarantee.
Step 1: Always take a before picture before you start using the products so that you can have something to compare your progress to.
Make sure you email your before picture to info@replenhair.com within 3 days of receiving your products - without this, your money back claim will be invalid as we want to avoid a small number of people scamming the system by taking pictures a few days apart.
Step 2: Follow our directions on how to use the products efficiently It’s important to use the products consistently for a minimum of 90 days. Remember it's not necessarily a fast results process for everyone. We use only natural ingredients so you have to be patient to give the products time to work.
Step 3: After 90 days of using our products, if you don't see or feel any improvements in your hair, then take another picture and email it to info@replenhair.com, making sure the lighting is similar to your “before” picture. After that, fill out the form below to process your claim.
HOW TO CLAIM:
1) Take before ( within 3 days of receiving your products) and after photos and send them in
2) Use our products for about 90 days, but claim it within 100 days
3) Get in touch with us member of our team will get back to you.